Agreement to Terms

By accessing our website, purchasing our products, or otherwise engaging with our services, you acknowledge and agree to be bound by these Terms of Service. If you do not accept these Terms, you must refrain from using our website and services.

Products and Orders

All products displayed on our website are offered subject to availability. Prices, product descriptions, and specifications may be changed at any time without notice. An order is deemed accepted only once payment has been received in full and we have issued a confirmation notice. We reserve the right to refuse, cancel, or limit orders where fraudulent or unlawful activity is suspected.

Pricing and Payment

All prices are quoted in Australian Dollars (AUD) unless otherwise stated. Payment must be made using the payment methods provided at checkout. You are responsible for any fees or charges imposed by your bank, credit provider, or payment platform.

Shipping and Delivery

Orders are shipped via third-party carriers such as Australia Post and other courier services. Delivery times provided are estimates only and are not guaranteed. Risk in the goods passes to you upon dispatch. We are not liable for delays, loss, or damage once the goods are in transit.

Returns, Refunds and Exchanges

We comply with our obligations under the Australian Consumer Law (ACL). Change of Mind: We do not offer refunds, returns, or exchanges for change of mind, incorrect size selection, or buyer’s remorse. Consumer Guarantees: You are entitled to a remedy if a product fails to meet consumer guarantees under the ACL. This includes repair, replacement, or refund in the case of a major failure. If the failure is minor, we may choose to repair or replace the item within a reasonable time. To request a remedy under the ACL, proof of purchase must be provided. Claims must be made within a reasonable timeframe after the issue becomes apparent.

Intellectual Property

All content on our website — including but not limited to images, product designs, logos, and branding — is our property or licensed to us. You must not copy, distribute, reproduce, or otherwise use this content without our express written consent.

Limitation of Liability

To the maximum extent permitted by law, we exclude all liability for any indirect, incidental, or consequential loss or damage arising from the use of our website, products, or services. Nothing in these Terms excludes or limits your statutory rights under the ACL.

Privacy and Data Handling

We collect and handle personal information in accordance with our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection, use, and disclosure of your information as outlined in our Privacy Policy.

Amendments

We reserve the right to update or amend these Terms at any time without prior notice. The version published on our website at the time of your order will apply.