Frequently Asked Questions.

Frequently Asked Questions

Q: What kind of apparel does your brand specialise in?
A: We specialise in durable farm apparel and accessories designed for outdoor work and everyday wear, focusing on long-lasting quality and functionality.

Q: What is the Red Iron collection?
A: The Red Iron collection features rugged, hard-wearing clothing and accessories crafted to withstand tough outdoor conditions, providing reliability and comfort.

Q: Are your products suitable for all weather conditions?
A: Yes, our apparel is designed to perform well in a variety of weather conditions, including extreme outdoor environments.

Q: How do I know what size to order?
A: We provide detailed sizing charts on each product page to help you choose the right fit. If you’re unsure, feel free to contact our customer service team for assistance.

Q: Can I return or exchange an item if it doesn’t fit?
A: Yes, we offer returns and exchanges within a specified period, provided the items are in original condition. Please refer to our Returns Policy for full details.

Q: What materials are used in your apparel?
A: Our clothing features high-quality, durable fabrics like heavy-duty cotton and reinforced blends designed for toughness and longevity.

Q: How do I care for my farm apparel?
A: we recommend machine washing in cold water and avoiding bleach to maintain durability and colour.

Q: Do you offer international shipping?
A: Currently, we ship within Australia only. We are working to expand our shipping options to more locations in the near future.

Q: Why is shipping charged on singles? A: Single items are charged a $13 shipping fee to cover postage; bundles ship free, lowering per-hat shipping cost.”

Q: How can I contact customer support?
A: You can reach our customer support team via email or phone. Contact details are available on our Contact Us page.